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Store Policies

S & J Customs is committed to complete customer satisfaction with our parts and gunsmith package deals. We will replace any defective SJC part and correct any function or reliability issues to the very best of our ability. Naturally, this does not include routine or anticipated wear or any alterations made by others beyond routine maintenance. SJC fully warrants our labor and technique, but can not warrant modified slides or frames. Though we do not anticipate any failure of gunsmith modified components, modified slides and frames could potentially fail especially when subjected to forces generated by loads such as major 9mm or 355 Super.

Returns:

Returns for requested refund will be accepted for any reason within 30 days of shipping delivery for original delivered condition parts accompanied by their order documentation. Authorized refunds will be entered into the card system within 72 hours. But, actual posting to an account is beyond our control and may take several additional business days.

If you have any further questions or issues, please contact us via email. Our email address is pistolsmith@glockjockey.com.