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Customer Service

Our service goal is simple:

"We are committed to providing our customers total satisfaction. Every time. Guaranteed."

Select one of the links above to see answers to ordering questions and to to view instructions for installation and cleaning.

Please feel free to drop us a line to share your thoughts on the site; all comments welcomed. 

Q: How can I view the status of my order?

A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?

A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: What is the turn around time for a build/project?

A: 12 weeks or less is the only turn around promise we ever make. If we can get it out sooner, then that is our goal.